ManageMyHealth Patient Portal::Empowering for health and wellness

MINIMUM SYSTEM REQUIREMENTS

Last Updated on September 1, 2017
PART 1
The following Minimum System Requirements apply to all users who access the ManageMyHealth™ application via www.managemyhealth.co.nz
1) Broadband Internet
A reliable high speed broadband internet connection is a minimum pre-requisite for the use of the ManageMyHeath™ website via any of the supported browsers.
2) Supported Browsers
We recommend users use the latest commercial available mainstream browsers for the best experience, performance, security and protection. We currently support the following browsers and the listed versions:
- a)
  
  Microsoft Internet Explorer (version 9.0 or later)
- b)
  
  Mozilla Firefox (version 3.6.8 or later)
- c)
  
  Google Chrome (latest version)
- d)
  
  Safari (latest version)
- Note: Please note that BETA versions of the above browsers are not supported. The listed versions are correct at the time of writing. Supported Browsers are reviewed regularly the listed version numbers above may change without notice. Please refer to this page on the ManageMyHeath website for list of Supported Web Browsers and versions.
3) Firewall Settings
You will need to ensure that that the security profiles, firewalls, anti-virus programs or any other programs installed on the workstation, laptop or mobile device to access ManageMyHealth™ web site is not interfering or blocking the with ManageMyHealth™ application.
PART 2
These minimum system requirements listed below apply to all medical centres and health organisations that use any of the ManageMyHealth™ products. These are in addition to the requirements stated in Part 1:
4) Medtech Practice Management System (PMS) software versions supported
- a)
  
  The ManageMyHealth™ is compatible with and can be used with the Medtech PMS products.
- b)
  
  We recommend that users of the Medtech PMS software always upgrade to the latest versions. You can find the latest version of Medtech32 and Medtech Evolution on each products support website.
5) The Medtech PMS Windows Service (also called “Medtech Service”) requirements:
- a)
  
  For the proper functioning of ManageMyHealth™, the Medtech PMS software in your medical centre needs to communicate with the ManageMyHealth™ Platform.
- b)
  
  The communication between ManageMyHealth™ and the Medtech PMS software in your medical centre is managed by a component of your PMS software called the ‘Medtech Service’ (which is a windows service).
- c)
  
  This “Medtech Service” is an integral part of the Medtech PMS software which is installed on the Server that is running Medtech PMS software. The ‘Medtech Service’ needs to be configured and functioning correctly in order for ManageMyHealth™ to function. You must ensure that the communication between Medtech PMS software and ManageMyHealth™ is not blocked or interrupted in anyway except for scheduled maintenance such as upgrades and back-ups.
- d)
  
  All medical centres wishing to use ManageMyHealth™ must ensure that any other software installed in their internal IT environment such as anti-virus and anti-spam software does not interfere or block the communication between the Medtech PMS software and its associated components such as the Medtech Service (Windows Service) and ManageMyHealth.
- e)
  
  All Medical centres will also need to ensure that any firewalls do not interfere, block or interrupt the communications between the Medtech PMS software or the Medtech windows service and ManageMyHealth. If you are using proxy servers are used then these need to be properly configured.

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